Step Forward
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We believe that the active involvement of our residents is crucial to William Sutton Homes’ success. |
The Step Forward Commitment
William Sutton Homes is committed to putting residents at the core of all aspects of the work we do, how we do it, and services that we deliver. Our commitment has been devised and developed alongside our residents and agreed by the Step Forward steering group.
We believe that the active involvement of our residents is crucial to William Sutton Homes’ success; therefore our commitment to all residents is an integral part of our work.
We will...
- Always consult our residents about any changes to our services
- Regularly ask for residents’ opinions about all our activities
- Welcome residents’ views on how best to involve them
- Support traditional and new ways of involvement
- Work with residents when we review plans, services and delivery
- Work with everyone in a neighbourhood to improve the quality of life and life chances
- Plan and fund social, economic and physical improvements
- Work with residents who are interested in taking control over services
- Build the capacity of residents to contribute to our business, in line with our policies on equalities and diversity.

